Records Request

Where to securely retrieve your patient records

Online Patient Portal

We offer free and secure access to our patients’ therapy records via our online Patient Portal. Parents/Caregivers, Foster Parents, and Caseworkers (CPS, Foster, CASA) are allowed access to the Patient Portal.

To request access, please complete the following link: Patient Portal Access Request

For questions, you may contact: patientportal@t2000.com.

Emailed Records

To request emailed records, you may download and sign one of the below PDF documents and email it to records@t2000.com. There are separate forms for THERAPY 2000 and Green Apple Therapy. If you are unsure which agency provides the services to your child, please contact our Medical Records Coordinator, Tara Haag, at 469-839-3121 or THaag@greenappletherapy.com.

PHI- Protected Health Information form— to be used if you want a copy of records for yourself.

ROI- Release of Information form—to be used if you are needing us to SEND records to somewhere else, or if you are needing us to RECEIVE records from somewhere else.


Charges

Records requests received from a law office will be sent an invoice from our agency. $25.00 for under 500 pages, and $50.00 for over 500 pages. Notarized Affidavits ($6.00) and Notarized Depositions ($15.00) charges may apply as well.

Paper copy requests are $25.00 for the first 20 pages, and then $.50 for each additional page.

Questions

For any records or portal questions, please contact:

Tara Haag, Medical Records Coordinator

Therapy 2000 / Green Apple Therapy

Phone: 469-839-3121

Email: THaag@greenappletherapy.com

Fax: 877-658-2520

Mail: 1431 Greenway Drive, Suite 500, Irving, TX 75038